VPNLM / Guides

Import a Subscription and Connect

Account → Plan → Subscription → Client → Connection check. If you already have an account or subscription, skip to the relevant step.

Menus and labels vary between clients. This guide describes the functions you’ll need—subscription, configuration, servers, and connection. Follow the current labels, available clients, and import formats shown in the user panel and your client. Example addresses in this guide are not working subscriptions.

Create an account and open the panel

Use the “Free Trial” link below to open the VPNLM user panel. You don’t need an email address to create an account—just choose a username and password. Pick a username that’s easy to recognize and save. Use a unique password that you don’t share with other services. Before submitting, check your entries for extra spaces or characters caused by switching input methods, so you can sign in correctly later.

After creating your account, follow the panel prompts to open the account overview. If you’re still on the login page, sign in with the username and password you saved. First, make sure you can see your account details; then move on to choosing a plan. Creating an account doesn’t activate a plan or connect a client. Check each status in the steps that follow.

Save your login details in a trusted password manager. Since your account doesn’t require an email address, don’t assume you can recover it by email; use the recovery options actually available in the panel. If you already have an account, go straight to the login page instead of creating another one. For account help, submit a request through the panel’s support ticket system. Never post your password in a public forum.

Choose a plan and confirm your order

Once you can access the account overview, open the plans section in the user panel. Decide whether you want a monthly plan or a data package you can use until it runs out, then compare the data allowances. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly from your activation date, not on the first day of each calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Check the panel’s terms before confirming a change.

Data packages cost ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. They remain valid until used and never expire. Their terms differ from monthly plans, so don’t compare them on total price alone. Reading, using AI websites, and streaming video use data differently. Choose a size based on how you expect to use it; unlimited simultaneous devices don’t mean you need to pick a larger package. Data usage still depends on your actual activity.

Choose a plan in the panel and check the plan name, amount, and billing terms on the order. Follow the on-screen instructions to pay with Alipay, WeChat Pay, or USDT. Use only the payment details and instructions shown on your order—not a payment page forwarded by someone else. When payment is complete, return to the order or account overview and confirm that the order and plan statuses have updated before getting your subscription.

If your plan doesn’t appear right after payment, don’t pay again straight away. Check the original order status to see whether it’s still being processed, and keep the relevant order details. If you need help, explain what happened in a panel support ticket. VPNLM offers a 30-day money-back guarantee; see the Refund Policy for how to request a refund. For full plan terms, visit the Plans and Pricing page.

Get Your Subscription and Prepare to Import It

Once you’ve confirmed your plan status, return to the account overview in the user panel and find your subscription details. Depending on the options available, copy the subscription link or use the import option for your client. The link isn’t an address for visiting a website; it lets the client retrieve server and configuration details. You generally don’t need to open it in a browser, and any text displayed there isn’t necessarily an error.

Next, add the copied link in your client’s subscription or configuration section. If you paste it manually, make sure the full link is copied without extra instructions, line breaks, or spaces. If the panel offers multiple import formats, choose the one that matches your client. Don’t pick a format just because it appears first. If one-click import doesn’t open the client, check that it’s installed and running, then try copying the link instead.

Your subscription contains account-related access credentials, so treat it as private information. Don’t send it to untrusted conversion websites or include it in public code repositories, shared documents, or chat screenshots. If you need to show support an error, include the error message and client name, but hide the subscription credentials. If the link changes, use the latest one shown in your account overview, then reimport or update it in the client.

The placeholder below shows the format of a link, but it won’t connect: https://example.com/sub?token=YOUR_TOKEN. Get your actual subscription from the user panel while signed in. Then open the panel’s downloads section and get a client for your device. This guide doesn’t provide direct installer links; available downloads depend on your plan status.

Import the Client on Your Device

First, sign in to the user panel and open the client downloads section. Select your device’s platform and follow the panel’s installation instructions. The client reads your subscription, displays servers, and establishes the connection; a browser bookmark or file viewer can’t do this. Follow the client and import instructions shown in the panel rather than the general menu descriptions below. There’s no need to search for other installers before importing.

Windows: Desktop Subscription Clients

Download the Windows desktop client provided in the panel. Once installed, open the main window and look for “Subscription,” “Configuration,” or a similar settings menu. Choose Add Subscription or Import from Link, then paste the link copied from your account overview. If there’s a notes field, enter a name that’s easy to recognize. Save and update the configuration. Once the server list appears, set this configuration as the active one.

If you only see a configuration name after pasting the link, but no servers, check whether you need to update or enable it. A successful import doesn’t automatically turn on the Windows system proxy; you’ll handle that in the connection checks below. If another proxy client is running, disconnect it first so multiple apps don’t change the system proxy at the same time and make the results harder to interpret.

macOS: Desktop Configuration Clients

Choose the macOS download option and install and open the desktop client as instructed in the panel. In the main window or menu bar, open configuration management and choose Add Subscription, Remote Configuration, or Import from Link. Paste and save your subscription, wait for the update to finish, and check that selectable servers appear. Then select this configuration. Don’t paste the subscription into the manual proxy address field in System Settings; it serves a different purpose.

The first time you connect, macOS may ask you to approve network permissions or install a component. Check that the prompt relates to the client you just installed, then follow its instructions. Whether the client keeps running after you close its window depends on the app. Check the menu bar status and connection toggle to verify the connection; don’t judge by whether the window is visible.

Android: Mobile Subscription Clients

Choose the Android client in the user panel and install it as instructed. Open the app and go to configuration or subscription management. Choose Add, Import from Link, or Import from URL, paste your copied subscription, save it, and update the configuration. If the panel offers one-tap import and Android asks which app to use, choose the client you installed—not a browser or file manager.

Once the server list appears, select a configuration and start the connection. The first time, Android may ask for permission to set up a VPN connection. Check the app name and allow the connection; granting permission alone doesn’t mean a server is working. If the connection stops when you return to the client after testing a service, check the device’s background activity settings. Battery and background options vary by device, so menu paths from other devices may not apply.

iOS: Mobile Network Configuration Clients

Check the iOS client instructions in the panel’s downloads section. Get the client using the App Store link and compatibility guidance provided there. Follow the panel’s current instructions for installation and available options; don’t use a desktop installer on iOS. Open the client and choose Import from URL in the subscription, configuration, or Add Connection menu. Paste the subscription in the matching format, save it, and update.

When the server list appears, select a server and start the connection. Follow the iOS prompt to allow adding a VPN configuration. Return to the client to check the connection status, then test it in the target app. A VPN indicator means the relevant network configuration is enabled; it doesn’t prove every service is reachable. If the app can’t read the subscription format, check the import format selected in the panel. Don’t repeatedly edit the credentials in the link.

Linux and Existing Configurations on Other Devices

VPNLM also supports Linux. Get the appropriate client and instructions from the panel, then import the subscription using that client’s configuration menu. You don’t need to follow the desktop menu labels in this guide word for word. When using multiple devices, import the subscription and confirm the connection on each one. Unlimited simultaneous devices doesn’t mean other devices connect automatically when you enable one.

After importing on any platform, check that the configuration is enabled and the server list opens before testing the connection. For proxy settings in command-line tools, IDE extensions, or APIs, see the AI Access Guide. Those setup paths aren’t covered here.

Connect to a Server and Test the Connection

Select a server in the enabled subscription, then check the client’s current mode. If you’re new to the client, start with rule mode: the configuration rules determine which requests use a server and which connect directly. Global and direct modes work differently, so don’t switch modes at random to troubleshoot. For server recommendations, see the Servers page. Also check the target AI service’s own availability rules for the region you select.

Turn on the client’s connection toggle and enable the system proxy or any required network routing feature, following the instructions for your platform. Some clients have separate controls for enabling a configuration, the system proxy, and the connection. Check the status messages to make sure you haven’t only selected a configuration without connecting. VPNLM uses military-grade encryption, but encryption doesn’t mean the target service has authorized your account. Continue by testing the service itself.

Open a service you use and check that the sign-in page and main content load fully. To test an AI website, send a routine test prompt and check that the response continues and completes normally. For a video service, open and play a video rather than checking only whether the homepage images appear. A page loading successfully doesn’t prove every feature works; websites, apps, and APIs may use different network settings.

If the connection shows as on but the target page won’t load, first check that your local internet connection works. Then return to the client and check that the configuration is updated, a server is selected, and the connection is active. Once these are confirmed, try a server suitable for the target service’s region and reload the page. Change one setting at a time and note what happens before and after. Changing the server, mode, and browser settings all at once makes it harder to identify the cause.

If a page loads but shows a region notice, login issue, or request restriction, distinguish network connectivity from the target service’s account rules. A network connection doesn’t replace account eligibility, paid access, or compliance with the service’s policies. Don’t keep switching regions to make the notice disappear. Save the error message and use the network and account guidance in the AI Access Guide to decide what to check next.

After testing, keep the configuration that works. If server details change later, update the subscription in your client. You don’t need to create another VPNLM account for an ordinary connection issue. If you still need help, submit a support ticket in the panel with your device platform, client name, server, what you were doing when the error occurred, and the steps you’ve already tried. Hide passwords and subscription credentials in screenshots. These details make troubleshooting easier than simply saying “it doesn’t work.”

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